• We understand that being a first-timer can be intimidating. Don’t sweat it, we’ve got you covered!

    To ensure safety, we require all new members to arrive at least 10 minutes before the start of their first class to meet the instructor, receive a walkthrough of the XFormer, and settle into the space.

    Don’t forget your grip socks! Grip socks are required for all group classes and privates. No socks? No problem! We sell grip socks at the studio for $18.

  • Please bring grip socks, water, comfortable workout clothing, and a towel if needed.

    No socks? No problem! We sell grip socks at the studio for $18.

  • Yes! All classes, privates, and workshops require online registration.

    Please create an Awen Pilates account, sign your liability waiver, and register for your desired class.

    MAKE AN ACCOUNT

  • Grip socks are required for all group classes and privates. No socks? No problem! We sell grip socks at the studio for $18.

  • We have a 12-hour cancellation policy for all group classes. Unlimited members are charged $15 for late cancellations and $25 for no-shows. Clients with any other package forfeit their class credit. Due to the limited number of reformers available in each session, we strictly enforce this policy.

    All cancellation requests or schedule changes received via email are invalid. To avoid these penalties, please manage your reservation online at least 12 hours before the start of your class. 



    We have a 24-hour cancellation policy for all 1:1 private sessions. Clients are charged $50 for late cancellations and forfeit their session credit for no-shows. Out of respect for our instructor's time and energy, we strictly enforce this policy.

    All cancellation requests or schedule changes received via email are invalid. To avoid these penalties, please manage your reservation online at least 24 hours before the start of your class. 

  • We have a strict no-late-entry policy. This is to ensure client safety and limit interruptions. If you are absent by the time class starts, you will be marked as a no-show, and your spot may be given to a standby student. Class credits will not be refunded.

  • If a class is full, you will have the option to join a waitlist. If a spot in the class becomes available, our system will automatically book the first person on the waitlist up to 8 hours before the class begins.

    When a spot becomes available after the 8-hour cut-off, our system automatically sends an SMS to everyone on the waitlist, and the first person to respond to the SMS accepting their spot will be booked into the class.

    Members are responsible for managing their waitlisted classes and removing themselves from a waitlist if they are no longer available to take the class. If a member chooses to waitlist multiple classes on the same day, they will be responsible for keeping an eye on their waitlist positions and managing them accordingly. Late Cancellation and No-Show fees apply. There are no exceptions to this policy.

  • We are located on the first floor of the Pine Tree Circle shopping plaza at:

    120 N Topanga Canyon Blvd
    Suite 111
    Topanga, CA. 90290

    The shopping plaza offers free parking.

  • Members may request to freeze their membership for up to 30 days within a billing cycle. Email requests to topanga@awenpilates.com.

FAQS